TSL and cybersecurity: one click can disrupt the entire supply chain
The TSL sector is increasingly becoming a target for cyberattacks. In practice, a single fake email can disrupt customs clearance processes and lead to serious financial losses.
The domino effect in logistics
Systems used in ports, terminals, and logistics centers process vast amounts of data every day. Any disruption can paralyze the operations of freight forwarders, customs agencies, and end customers—potentially halting production or sales.
– Cybersecurity is no longer just an IT issue; it is a real business risk. A successful attack can mean halted clearances, contractual penalties, and loss of customer trust – emphasizes Joanna Porath, owner of AC Porath customs agency.
Phishing and document manipulation
An increasing number of attacks rely on impersonating business partners—for example through fake invoices or tender invitations. Particularly dangerous is the manipulation of commercial documents (invoices, packing lists, EORI data). Altered information can result in clearance errors, additional costs, or administrative sanctions.
– Even a minor change in documentation can have serious customs and financial consequences. That is why document verification is a key security measure, not just a formality – adds Joanna Porath.
Disinformation as part of cyberattacks
More and more often, cyberattacks are accompanied by disinformation, amplified by AI tools. This can intensify communication chaos and make effective response more difficult.
– In organizations, disinformation may result both from external hostile actions and internal issues, such as communication chaos or selective information sharing – explains Dr. Eng. Rajmund Smolarczyk, national security expert and lecturer at WSAiB University in Gdynia.
NIS 2: new obligations for the sector
The EU’s NIS 2 Directive introduces requirements such as risk assessment, supply chain security, and incident reporting. It also indirectly covers smaller entities involved in larger operators’ supply chains. Companies must implement, among others, multi-factor authentication, encryption, regular audits, and employee training.
– Compliance is only the starting point. The real goal is operational resilience and business continuity – notes the CEO of AC Porath.
How to reduce risk?
- employee training on phishing awareness,
- double verification of emails and documents,
- restricted access to customs and commercial data,
- regular system updates,
- cooperation with trusted partners across the supply chain.
In a digital supply chain, documents and communication are just as critical as transport and warehousing. That is why cybersecurity should be a top priority for every TSL company.